PRIVACY POLICY

A LEGAL DISCLAIMER

Last Updated: May 9, 2026

LAKŌU respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase tickets, sign up for updates, or interact with LAKŌU online or in person.

LAKŌU is produced by Lenox Hill Co.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing information
Ticket purchase information
Event registration details
Social media handles, if submitted
Any other information you provide through forms, surveys, or communications with us

We may also collect basic website usage information, such as your IP address, browser type, device type, pages visited, referral sources, and interactions with our website.

How We Use Your Information

We may use the information we collect to:

Process ticket purchases and event registrations
Send event confirmations, updates, reminders, and important announcements
Communicate with you about LAKŌU, related events, promotions, and experiences
Improve our website, marketing, customer experience, and event operations
Respond to questions, requests, or customer support needs
Track attendance, engagement, and event-related analytics
Prevent fraud, unauthorized activity, or misuse of our services
Comply with applicable legal obligations

Email and SMS Communications

By submitting your contact information, purchasing a ticket, or signing up for updates, you may receive emails or text messages related to LAKŌU, including event updates, ticket reminders, promotional offers, and future event announcements.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails. For SMS messages, you may opt out by replying STOP, if applicable.

Please note that even if you opt out of marketing communications, we may still send you important transactional messages related to your ticket purchase or event attendance.

Ticketing and Payment Information

Ticket purchases may be processed through third-party platforms. LAKŌU does not directly store your full payment card information. Payment details are handled by the applicable payment processor or ticketing platform according to their own privacy and security policies.

We encourage you to review the privacy policies of any third-party platforms used to complete your purchase.

Sharing of Information

We do not sell your personal information.

We may share limited information with trusted service providers and partners who help us operate LAKŌU, including ticketing platforms, payment processors, email marketing providers, event operations teams, analytics providers, sponsors, vendors, and security or check-in partners.

We may also share information when required by law, to protect our rights, to prevent fraud, or to respond to legal requests.

Sponsors and Event Partners

LAKŌU may work with sponsors, vendors, and event partners. If you choose to participate in a sponsor activation, giveaway, survey, or partner promotion, you may be asked to provide information directly to that sponsor or partner. Their use of your information will be governed by their own privacy policies.

Photos, Videos, and Event Media

By attending LAKŌU, you understand that photography, video recording, and other media capture may take place. LAKŌU may use event photos, videos, and recordings for marketing, promotional, social media, press, recap, and archival purposes.

If you do not wish to be photographed or recorded, please notify event staff when you arrive. However, we cannot guarantee exclusion from wide-angle, crowd, or background footage.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, measure traffic, understand visitor behavior, and support marketing efforts.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website, payment system, or digital transmission is completely secure. By using our website or submitting information, you acknowledge that you do so at your own risk.

Data Retention

We may retain your information for as long as needed to fulfill the purposes outlined in this Privacy Policy, including event operations, legal compliance, accounting, marketing, and business records.

Children’s Privacy

LAKŌU is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on your location, you may have rights related to your personal information, including the right to access, update, correct, or request deletion of certain information.

To make a privacy-related request, please contact us using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted means you accept the updated policy.

For questions about this Privacy Policy, please contact us at:

Email: info@lenoxhill.co
Event: LAKŌU
Website: lakoufet.com

By using the LAKŌU website, purchasing a ticket, signing up for updates, or attending the event, you acknowledge that you have read and understood this Privacy Policy.